Here is the complete, updated Privacy Policy for Rxpt. This version focuses on your AI Receptionist services and includes the specific SMS program details and "Third-Party Sharing" clauses required to pass carrier audits.

Privacy Policy

Effective Date: 03/09/2026

This privacy policy sets out how Rxpt uses and protects any information that you give Rxpt when you use this website. Rxpt is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Rxpt may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

1. Information We Collect

We may collect the following information:

Name and job title.

Contact information including email address and mobile phone number.

Business details related to clinic management and AI receptionist requirements.

Other information relevant to customer surveys and/or service improvements.

2. How We Use the Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping and account management.

To improve our AI Receptionist products and services.

To send automated SMS messages regarding account setup, service updates, demo reminders, or health education content for practice management.

To customize our website and AI interface according to your business interests.

3. SMS and Text Message Program

Opt-In: Users opt-in to receive automated SMS updates regarding our AI Receptionist services by manually checking an optional, non-pre-ticked box on our registration forms. By providing your phone number and checking this box, you provide express written consent for Rxpt to contact you via text.

Message Frequency: Message frequency varies based on your interaction with our services, account alerts, and requested demos. You can expect to receive approximately 3–5 messages per month during the onboarding phase.

Data Privacy: Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates for any reason.

4. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. We use traffic log cookies to identify which pages are being used to improve our service offerings.

6. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

7. Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the optional checkbox to indicate your consent for SMS communications and AI service updates.

Rxpt will not sell, distribute, or lease your personal information to third parties. We will only use your personal information to contact you regarding our own AI Receptionist services.

No mobile information or SMS opt-in data will be shared with third parties for marketing purposes.

If you have previously agreed to us using your personal information, you may change your mind at any time by contacting us or replying STOP to any mobile message.